M.A.S.S. | MINDSET. AGENCY. STORY. STRATEGY.
A SIGNATURE LEARNING EXPERIENCE FOR THE PEOPLE BEHIND THE POTENTIAL.
M.A.S.S. is my proprietary workforce development program, designed to help participants recognize their strengths, develop professional confidence, communicate their value, and make informed decisions about their futures.
Previously delivered at ServiceNow, M.A.S.S. can be adapted to organizational learning objectives and participant needs.
The approach brings together four connected dimensions.
THE FRAMEWORK
MINDSET
Examining the beliefs, assumptions, and perspectives that influence how we approach opportunities and challenges.
AGENCY
Recognizing our capacity to make choices, take initiative, and participate actively in shaping our path.
STORY & STRATEGY
STORY: Understanding the experiences, strengths, and perspectives that make our contributions valuable.
STRATEGY: Turning insight into practical plans, professional connections, and purposeful action.
MEET ANGEL AVILES
Workforce Learning Strategist, Program Designer & Facilitator
Angel Aviles has worked with small business owners, creatives, career changers, civil servants, educators, and technologists. She proudly counts cellmates and CEOs among the people she has served.
Her practice started in 2011 and by the time organizations began bringing her in, her approach had already been shaped by years of direct work with the communities it was designed to serve. Her clients and partners have included California’s Board of State and County Corrections, Palo Alto Networks, ServiceNow’s NextGen program, and Beyond Code Collective.